Terms and Conditions of Purchase and Returns

These Terms and Conditions establish the rights and obligations of the Buyer and the Seller when purchasing original artworks and giclée prints in the online shop.

  1. General Provisions
    • Parties: These Terms and Conditions constitute a binding legal agreement between the Buyer and the Seller.
    • Agreement: The Buyer agrees to these Terms and Conditions by checking the corresponding box during checkout.
    • Amendments: The Seller reserves the right to amend or supplement these Terms and Conditions at any time.
  2. Ordering, Pricing, and Taxes
    • Order Placement: The contract is considered concluded once the Buyer completes the payment for the order.
    • Pricing: All product prices are indicated in Euros (€).
    • Taxes: Product prices include all applicable taxes valid in Lithuania at the time of sale.
    • Import Taxes (Non-EU Buyers): If the Buyer is located outside the European Union (EU), they may be subject to additional import duties, customs fees, or local taxes.
    • Customs Responsibility: All import taxes and customs clearance fees in the destination country must be fully covered by the Buyer.
    • Order Fulfillment: The production of giclée prints begins only after the full payment is received.
  3. Shipping and Delivery
    • Timeframe: All items (paintings and prints) are dispatched within 5 business days from the receipt of payment.
    • Shipping Costs: Delivery and shipping expenses are paid by the Buyer.
    • Responsibility: The Seller is responsible for securely packaging the artworks for transportation.
    • Inspection: The Buyer must inspect the condition of the package upon delivery.
    • Damages: If any package damage is detected, a damage report must be immediately filed with the courier.
  4. Return Policy and Procedure
    • Return Period: The Buyer has the right to return items in good quality within 14 calendar days.
    • Condition: Returned artwork must be in its original packaging, in pristine condition, and completely undamaged.
    • Fair Use Limit: To prevent abuse, the same Buyer (or same recipient/payer) is permitted to return items in good quality no more than 2 times per calendar year. Returns exceeding this limit will not be accepted.
    • Return Shipping Method (If Delivered by Courier): If the item was received via post, courier, or transport company, it must be returned exclusively by the exact same method it was sent.
    • Return Shipping Method (If Delivered by Artist): If the artwork was delivered personally by the artist, it can be returned at a mutually agreed time and place, or shipped via post/courier.
    • Return Expenses: The Buyer physically covers the return shipping (postal) costs upfront.
    • Refund: Upon receiving the artwork back and ensuring it is undamaged, the Seller will refund the Buyer:
      • The original price of the artwork.
      • The initial shipping costs paid by the Buyer at the time of purchase.
    • Transaction Fees: In the event of a return, third-party transaction or administrative fees are non-refundable (for example, commission percentages deducted by PayPal or other payment processors for the operation).
  5. Characteristics of Giclée Prints and Original Artworks
    • Edition and Numbering: Giclée prints are created in strictly defined sizes, limited editions, and each individual piece is unique and numbered.
    • Signature: All giclée prints are personally signed by the artist.
      Colors: Actual colors of the artwork may vary slightly from how they appear on your screen.
    • Certificate: All original paintings and limited edition prints include a certificate of authenticity.
    • Copyright: The purchase of an artwork does not grant the Buyer any rights to reproduce or copy the work.
  6. Final Provisions
    • Disputes: All disagreements shall be settled through mutual negotiations or via the State Consumer Rights Protection Authority (VVTAT).
    • Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Lithuania and EU.